Refund policy

At MA-DREAMS JEWELERS, we stand behind the quality and craftsmanship of every piece. Our warranty includes:

• Complimentary ring sizing when it does not alter the original design; other modifications may incur fees.

• Replacement of diamonds that fall out within twelve (12) months at no cost.

• Guarantee against manufacturing defects, ensuring your jewelry meets the highest standards.

• Complimentary cleaning and polishing to maintain your piece’s brilliance.

Please note: This warranty excludes normal wear and tear, accidental damage, loss, or theft.

Each piece is unique and custom-made for our clients. For this reason, we do not accept returns or exchanges.

We encourage you to carefully review all details before confirming your order and to consult our team of expert gemologists and jewelry designers with any questions. Your satisfaction is our priority, and we are committed to guiding you through every step of the creation process to ensure a flawless, personalized result.